Equipment is great but where they really shine is their service!
After taking on a new position I determined an immediate need for new radios at my facility. I immediately went to visit Advanced Communications & Electronics. I walked in without and appointment and was greeted quickly by Tryna. She sat me down and went over my needs.
After a short period, Tryna delivered a set of test radios that we used on the property. They were exactly what we were looking for. Budget friendly and worked great.
Tryna was very patient in the process it took to get the purchase of the radios approved. She got back to me quickly with every question I had and kept in touch. Once we submitted the payment, we had the radios within a week. She delivered them ready to use. Not only were the batteries charged but they even went the extra step to attach the belt clips to each radio. Because we didn’t have our FCC License, the company allowed us to use their frequencies until we could get ours up and running so there was no down time.
After our license was approved, Tryna showed up with two amazing technicians who sat down, figured out my programming needs, and patiently programmed the 35 radios we had one at a time. They made sure the programming was perfect and everything worked before they left. Tryna also brought a replacement radio for the one that I was having issues with.
Additionally, Advanced Communications has gone above and beyond by providing necessary upgrades, educating me on the process, and doing all of the leg work needed for our licensing. Being new to implementing a radio system on the facility was offset by the amazing service provided by Advanced Communications & Electronics. Tryna and the rest of the staff there are very knowledgeable, professional and willing to do whatever it takes to ensure our system was running perfectly and we were happy with the equipment. I couldn’t be happier with the relationship built with this business and will not hesitate a second to give them any future business I have.
Thank you to the team at Advanced Communications & Electronics!
Jon Gokey Director of Security
Customer: Jon Gokey / with Four Winds Behavioral Health