Work-Order Management

Customer satisfaction is an important driver for success in the Hospitality markets. CRM applications provide the ability to expedite response and resolution of customer issues, enhance efficiency of personnel responding to requests, generate reports to measure CRM and review operations and work flows and processes and track open issues.

360 Service

360Facility provides a comprehensive service request, work order, periodic maintenance, inspection and asset management system. The solution is delivered via the Internet to your standard browser for a small monthly fee. Everyone in the organization can access the data and there is no hardware to buy or software to install. The system is an integrated set of modules that when deployed together provide a complete solution to any maintenance or service requirement.

GuestWare

CRM and Guest Response Software

GuestWare is a software tool designed specifically for the hospitality industry. GuestWare works with MOTOTRBO for automated dispatching of guest requests and work orders. GuestWare provides additional tools to assist hotels with streamlining workflow and quality management. Together with MOTOTRBO, the solution provides great return on investment ROI for hotels by working more efficiently and providing a better experience for their guests.

Hotel Expert

Hotel Expert is a Guest-Focused Hospitality Property Operations software solution providing:

• Room/Equipment Preventative Maintenance
• Unplanned Maintenance Requests
• Guest Requests
• Dispatching
• Comprehensive Reports
• Incident Reporting

Hotel Service Pro

Complete maintenance tasks on schedule and mark them complete from any location with compatible wireless devices. Decrease administration time by batch printing work orders, and time stamp them to see how much time is passing before they are completed.

HotSOS

Hotel Service Order Dispatching using MOTOTRBO

Work-Order Management

Using HotSOS and the MOTOTRBO Digital Two-Way Radio System, you can TRBO charge your team to respond to guest issues faster. With HotSOS a user can report an issue from any telephone or computer.

MicroMain Facilligence

Manage maintenance, reduce costs, and track assets, labor, parts, tools, and more with this comprehensive system. MicroMain Facilligence is our 100% web-based CMMS/EAM offering. It is designed for larger entities and organizations with multiple maintenance offices, especially in the public sector. Facilligence simplifies your maintenance operations, work order management, preventive maintenance scheduling, asset tracking, and lease management.

SynergyMMS

SynergyMMS is the maintenance management solution preferred by several of the world's largest hotel companies. Providing business tools that create effective communication between critical departments in hospitality, SynergyMMS improves response times and efficiency of personnel. Improvements in accountability result in improved guest loyalty and increased revenue.

Tenant Service Request

Deliver responsive, high quality service. Exceed your tenants' service expectations. Your tenants want fast, responsive, quality service. And, you have to deliver these high levels of service in the face of constant pressure to reduce your operating costs.

Angus AnyWhere Tenant Service Request is a fully web enabled service management solution specifically designed for commercial real estate. Detailed and optimized service request life cycle tracking creates an environment where service accountability is welcomed.

It's a real-time application that interacts with a broad range of handheld wireless messaging devices to speed service delivery. Specialized request management tools keep coordinators constantly in touch with service levels, ensuring consistent attention to service. Customized, easy to use Tenant Services Interface can reduce your phone call load up to 80%.